Reviews

Laura
3/18/2019
I struggle with take-out from Ichi Tokyo. Last time we ordered, we ordered from the north location because it’s closer to where we live. When we went to pickup, we were told out order was transferred to the south location because that’s where they send all their to-go orders. It was a bad snow storm and there was only one couple in the restaurant, so it’s not like they were too busy to make our order. We opted not to drive across town in the poor weather and they lost their sale. Then, with this order, we called both locations to make sure our order went to the correct place. Not only could they not find out order anywhere, but then my boyfriend had to re-order once he got there. They charged $80-something on the re-order, but then 30 seconds later gave us the original order which should have only cost $70. I don’t know what the issue is on their end, but you should be able to order from either location and *especially* when you call to confirm there shouldn’t be any ambiguity about whether you even placed an order at all... How frustrating. Their food is great, but service needs helps. Maybe next time, we’ll try Otori.
Emmarie
3/14/2019
Order was done quickly and tasted great!
Jonathan
1/18/2019
Usually, in fact almost always very quality. Tonight must have been the rare off night. Ordered the beef and shrimp hibachi and my beef consisted of four pieces of pure fat, and forgot lobster sauce
Mandy
1/18/2019
Food was delicious and the service was excellent as always!
Nicholas
10/19/2018
Fast and fantastic!
Robin
10/12/2018
excellent food always friendly staff
Nicholas
10/5/2018
Fantastic food and quick service. In and out quickly, and the food was hot, fresh, and fantastic!
Analise
9/28/2018
Great employees, amazing food and service! :) Phenomenal!
Stephanie
8/16/2018
Sushi made right
dave
8/3/2018
Always awesome. Dine in or carry out, still one of the best sushi joints around!
Patrick
4/20/2018
Food was ready very quick. Best sushi in Rochester.
Emma
4/13/2018
It was SO easy placing my order, paying online and it was ready for me when I went to pick it up. The Spring Time Roll is AMAZING and my new favorite, I haven't tried Ichi Tokyo before, but I will definitely be returning again and again. Wonderful sushi selection.
Rob
3/19/2018
Online order, App was texted to me for a free download for even easier ordering next time, easy all the way through and the food was ready immediately when we arrived for pick up. Great service and use of technology.
Derek
2/19/2018
Please modify the app to make it MUCH CLEARER when delivery is not available. That's why most folks use apps like this. Food at this restaurant was good.
Brian
12/15/2017
Food was warm and ready when I arrived, but was a little burned. It tasted good apart from that.
Stephanie
4/18/2017
So, so good as usual. The tuna sushi I got for 6.75 was only two pieces, which didn't really feel worth 6.75. I actually called and said "I think you forgot something." Turns out, I didn't. Wouldn't do that again. Everything else was fantastic.
Callie
3/9/2017
Never disappointed
Justin
12/27/2016
Food was outstanding as usual. One of the rolls I ordered was accidentally replaced with another. Still amazing, but I was looking forward to the Alaskan Roll vs a Salmon Roll.
Gretchen
12/15/2016
Great food and service! Love this restaurant!!
Justin
10/27/2016
Perfect as always. So fresh and flavorful.
John
10/11/2016
Sushi is always fast, fresh, and delicious!
Michael
7/1/2016
Good food, done on time, everything was really easy. Very enjoyable.
Carrie
5/26/2016
Best sushi in town!
Justin
5/20/2016
Quality fish and well crafted. Many of the flavors were quite mundane; but, would definitely choose again to get my sushi fix.
Kate
5/17/2016
Delicious food, as always. Food is always promptly ready to go, without waiting. Good prices, friendly service. One of my favorite go-to spots for dine-in or take-out.
Sonja
4/3/2016
The food was great!
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